Perspectives on Watson: Customer Service
The customer service industry is judged on two criteria: speed and accuracy. Watson, the IBM computing system designed to compete on Jeopardy!, is built to achieve both of these. IBM experts share their thoughts on how the DeepQA technology that powers Watson could transform the customer service industry into a faster, more accurate experience.
Having trouble viewing this video? Try downloading the latest version of Flash or contact your IT department.
If you have a video that you think we should run, send a link to firstname.lastname@example.org.