Contract Laboratory Profile: Indesign LLC

Wed, 10/21/2009 - 4:20am

Indesign, LLC
Indesign, LLC

Indianapolis, IN

Indianapolis, IN

Years providing contract services
13 Years

Jerry Gotway, CEO

What services are offered/performed by the company?
  Air testing      Analytical testing








Drug development





Environmental Impact   


Environmental Simulation

Environmental stress testing   


Fire Testing






Materials characterization   


Materials Testing

Mechanical Testing   


Mercury testing




Microscopy/Surface Analysis

Nondestructive Testing   




Preclinical studies   




Rheological testing   



Thermal Analysis   







What services are offered/performed by the company?
  Energy Analysis    Consulting Services




Elemental Testing


Wet Chemistry   


Physical Chemistry


Analytical Chemistry   


Method Development


Method Validation   


Stability Studies


Microbiology Testing   


Biological Testing


Dissolution Testing   


Water Testing


Adhesive Analysis   


Agricultural Inspection






Catalyst Testing   


Chemical Analysis




Emissions Testing


Environmental Testing   


Failure Analysis


Fabric Analysis   


Material Testing


Food Safety Analysis   




Fuel Testing   




Mechanical Properties Testing   


Melamine Detection


BPA Dectection   


Metallurgy Analysis


Quality Control   




Thermal Analysis   


Plastic Testing


Rubber Testing   


Solvent Analysis


Sterility Testing   


Bioburden Analysis


Air Testing   


Dioxin Testing


Emergent Chemical Testing   


Mercury Testing


Mine Testing   


Odor Testing


Electronics Testing   

Other: Electronic Product Design and Development Services



















Describe the company/organization role in the given testing/service area the company provides.
Indesign provides electronic product design services. This includes full turn-key product development starting with concept development, continuing through detailed product design and prototyping, and finishing with production support. Indesign develops products for clients in a wide range of markets: medical, military, consumer, industrial, communications, and computer peripherals.

In addition, Indesign provides engineering services in specific areas: electrical design, RF/wireless design, software design, mechanical design, systems engineering, human factors design, and testing. If a client already has some engineering resources, Indesign’s engineering staff can partner with a client’s engineering staff to provide full product development.

Describe the company’s experience and expertise in the company’s service area.
Indesign has over 12 years of experience in product design and development. During that period, Indesign has developed products for over 100 different clients, with clients ranging from large Fortune 100 companies to small start-up companies. The products developed by Indesign included medical products, communication products, military equipment, industrial products, computer peripheral devices, as well as a wide variety of other products and systems.

Indesign has special expertise in the RF / wireless area. Products developed by Indesign include standard wireless protocols, such as Bluetooth, ZigBee, 802.11 Wi-Fi. But, Indesign has also developed products with custom proprietary wireless protocols for specialized applications. Some of the wireless products developed by Indesign contain cellular data modems or satellite data modems.

Communication products developed by Indesign typically contain embedded microprocessors. The products may consist of stand-alone devices or a system composed of multiple devices that communicate with each other.

Relationship with pharma companies
Most of Indesign’s testing is performed by Indesign engineers with our equipment. Our electrical/RF engineers use a wide variety of test equipment (digital scopes, spectrum analyzers, network analyzers, digital multimeters, etc) to fully test and characterize all parts of a circuit. Our mechanical engineers use thermal measurements systems, force/deflection test systems, and environmental chambers to verify the mechanical performance of design. Our software engineers often use logic analyzers to verify embedded software operation. An independent test group at Indesign verifies the feature operation of software. Our human factors engineers will verify the user interface operation via testing with users either in the laboratory or via field trials.

For some specialized testing (e.g. shock/vibration testing, acoustic testing, FCC compliance testing) external test labs will be used. Indesign has a close relationship with several external test labs and use their services on a contractual basis.

Factors for your testing/service area
A critical success factor for our engineering design services is the creation of good product requirements. During the early phase of a project Indesign works closely with our client to fully define the critical product requirements. Then, the product is defined to meet those requirements. In a later phase of the project, the product is comprehensively tested to verify that all requirements are met.

Another critical success factor is to have well established successful design processes that are followed by members of the project team. Indesign’s ISO 9001 certified development processes assure that the high quality designs are delivered by our development teams.

But, perhaps the most critical factor for a successful design project is the expertise/experience of the engineering personnel on the project. Indesign has focused on hiring and retaining top design talent and very experienced engineers.

Laboratory equipment or techniques are important in your area of testing
Some of the types of laboratory equipment critical for our testing are: Electrical / RF–digital scopes, digital multimeters, spectrum analyzers, impedance analyzers, ESD test equipment, RF screen room, RF anechoic chamber (external); this equipment allows us to verify that all of the points within a circuit are operating as designed and that the outputs of the circuit meet the product requirements. Software–logic analyzers, digital scopes; this equipment allows us to verify the in-circuit operation of the embedded software. Mechanical–environmental chambers for temperature / humidity, temperature measurement systems, force/deflection systems, acoustic anechoic chambers; this equipment allows us to verify that the mechanical parts will meet the environmental and overall system requirements for the product.

Scientific trends/business trends/regulatory trends are impacting contract laboratories or the company’s testing/service area today
A major trend affecting Indesign is the migration to more wireless product design compared to wired product design. Consumers and other users of electronic devices want more mobility. Thus, it becomes very important to be able to design products with a wide range of wireless technologies, as well as test those wireless products.

Another trend affecting contract design labs is the trend toward more miniaturization. Electronic products are becoming much smaller; electronic components are becoming very small and compact. This requires new design and assembly techniques. We have recently added new PCB assembly equipment to accommodate the miniature components.

Many of our clients are now marketing their products globally, so we are often designing for global markets and global compliance requirements. We are often designing products not only for the North American market but also for European and Asia markets. Designing products for CE certification is one good example of this trend.

The trend toward no-lead (RoHS) has affected the design of almost all of our products. Lead free components and lead free PCB assembly is a critical requirement for most of our clients.

Success story
One example of a recent project is a system that was designed for a client who monitors temperatures in refrigerators and freezers in school cafeterias, as well as the temperature of food on a cafeteria serving line.

For this project, several different devices were designed as part of an overall temperature monitoring system. All devices were interconnected wirelessly using ZigBee wireless technology.

One wireless device monitors temperatures in freezer and coolers. Another hand-held wireless device measures temperature of food on the cafeteria serving line. Both devices report their temperature measurements via ZigBee to a third device this is also connected via a local area network (LAN) to the internet. The temperatures of all points in the system are sent to a remote server, where the customer can view all temperatures from their PC connected to the internet.

Good communication between all devices in the system, as well as with the remote server, was critical to the success of the project. Not only was temperature information received by the local devices and sent to the remote server, but the remote server would send food menus to the local devices.

This system is currently in production in the US, and it has been installed in a number of school systems.

How will roles of contract laboratories change over the next few years?
Many companies may choose to focus their internal engineering resources on their own “core competencies” and outsource other “non-core” engineering to contract laboratories. For example, a medical product company may choose to outsource wireless product design to a contract engineering house that specializes in RF/wireless design.


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