CRAIC Technologies Inc. had introduced
its Scientific Concierge Service. Offered to CRAIC Technologies customers and
prospective customers, the service is staffed with a support
team who can help guide them through the purchase and coordinate installation,
delivery, and training. The service will continue to provide support to
customers and will also manage service contract renewals and standards
recertification requirements.
Scientific
Concierge Services is a customer-centric
system intended to give the customer good service by using the expertise of the
people of CRAIC Technologies. Specializing in personalized support, CRAIC
Technologies Scientific Concierge Services is a source for technical support,
installation, and training, as well as service support. The service helps guide
customers in their instrument configuration and purchase, processing and
scheduling delivery of their new instruments, and then acts as the customer’s
centralized resource for service and technical support.
CRAIC Technologies
Inc., www.microspectra.com
